d7999 Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between d7999 ("Platform", "we", "us") and any user ("you", "member"). By accessing the d7999 website or mobile version, creating an account or playing games, you are considered to have fully agreed to these Terms. If you do not agree to these Terms, please do not use the platform.

d7999 reserves the right to change or update these Terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the new Terms. We therefore recommend that you revisit this page from time to time.

To create an account and play games on the d7999 platform, you must meet the following conditions:

• You must be 21 years of age or older. This platform is only for users aged 21 and above.
• You must be a resident of a jurisdiction where online gaming is legally permitted.
• You must be an adult and legally capable of entering into this agreement.
• Each individual may only open one account. Multiple accounts under the same person's name are prohibited.
• d7999 employees and their immediate family members may not open accounts.

d7999 may request identity documents (national ID card, passport, etc.) for age verification. An account may be suspended until age or identity verification is complete.

2.1 Registration Process

To create an account on d7999, you must provide accurate and complete information. Providing false information may result in account cancellation and forfeiture of deposited funds. At the time of registration you are required to create a secure password and you are solely responsible for keeping it confidential.

2.2 Account Security

Do not share your account login details (username and password) with anyone. Report any unauthorized access to your account to our support team immediately. Playing games from another person's account or through a third party is strictly prohibited.

2.3 Account Verification (KYC)

Before processing financial transactions, d7999 may complete a customer identity verification (Know Your Customer — KYC) process. The following documents may be requested:

• Government-issued photo identification (national ID card or passport)
• Recent bank or mobile banking statement
• Proof of address (utility bill or other official document)

Withdrawals may be placed on hold until KYC verification is complete. This is a standard process for security and fraud prevention.

3.1 Deposits

Accepted methods for making deposits on d7999 are: bKash, Nagad and Rocket. The minimum deposit amount is ৳200 (applicable for each method). Deposits are generally processed instantly. Deposits from third-party accounts are prohibited — deposits must be made from a payment account registered in your own name.

3.2 Withdrawals

The minimum withdrawal amount is ৳500. The withdrawal process generally takes 10 to 45 minutes to complete. Withdrawals will only be made to the same payment method used for the deposit. Each withdrawal request may go through a security check.

The withdrawal process may be delayed or suspended in the following cases:

• KYC verification is incomplete
• Bonus wagering requirements have not been met
• Suspicious transactions or concerns of fraud
• Technical issues or delays with a third-party payment gateway

3.3 Transaction Currency

All transactions on the d7999 platform are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Welcome Bonus

New members at d7999 will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳500, you will receive a ৳600 bonus (total balance ৳1,100).

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x (you must wager 15 times the combined deposit and bonus amount). Withdrawals from the bonus cannot be made until the wagering requirement is met. Only bets placed on eligible games designated on the platform will count toward wagering calculations.

4.3 General Bonus Rules

• Each promotion has its own validity period; the bonus will be cancelled once the period expires.
• One account cannot claim the same promotion more than once.
• It may not be possible to have multiple bonuses active at the same time.
• d7999 reserves the right to change, suspend or cancel any bonus offer.
• If bonus abuse or fraud is detected, the account may be cancelled.

The d7999 VIP program has five tiers in total. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Advancement through VIP tiers depends on your overall activity and regular participation on the platform. Regular and active members will naturally be able to reach higher tiers.

The following activities are strictly prohibited on the d7999 platform:

• Creating multiple accounts or using another person's account
• Bonus fraud, abuse of bonus terms, or attempting to artificially fulfill wagering requirements
• Playing games using software, bots, automated systems or other technical methods
• Money laundering or transactions involving illegal funds
• Colluding with other members to attempt to influence game outcomes
• Attempting to interfere with the platform's systems or security
• Providing false, misleading or fraudulent information

If any such activity is detected, d7999 reserves the right to immediately cancel the relevant account and forfeit all funds earned.

d7999 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment, and we are committed to ensuring it does not become a problem.

• You can set a deposit limit on your account at any time.
• You can self-exclude your account temporarily or permanently if you wish.
• If any signs of gaming addiction appear, contact our support team immediately.
• Never gamble by taking on debt or using money needed for everyday living expenses.

For detailed responsible gaming guidelines, please read our Responsible Gaming page.

All content on the d7999 website — logos, designs, graphics, text, software and other elements — is protected under the intellectual property rights of d7999 or its licensors. Copying, reproducing, distributing or commercially using any content without permission is strictly prohibited.

Game content, software and technology used on the d7999 website are under the intellectual property rights of the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.).

The way your personal data is collected, stored and used is described in detail in our Privacy Policy. By accepting these Terms, you are also considered to have accepted our Privacy Policy.

d7999 uses industry-standard SSL encryption and security measures to keep your financial and personal information secure. However, no platform can guarantee complete security when transmitting data over the internet, so please remain cautious yourself as well.

The d7999 platform is provided "as is". d7999 is not liable for the following:

• Game interruptions due to loss of internet connection or technical issues
• Delays in transactions due to third-party payment gateways
• Loss resulting from disclosure of your own account information
• Issues arising from any activity outside the platform

In any circumstance, d7999's maximum liability will be limited to the total funds in your account.

11.1 Closure by You

You can close your account at any time by contacting our live chat support. Before closing your account, make sure all valid balances have been withdrawn.

11.2 Closure by d7999

d7999 may immediately cancel or suspend any account for the following reasons:

• Violation of these Terms
• Suspicion of fraud or deception
• Suspicion of money laundering
• Failure to verify age or identity
• Access from a prohibited jurisdiction

For any dispute or complaint, first contact us through our 24/7 live chat support or by email at [email protected]. We are committed to resolving all complaints quickly and fairly.

If the support team is unable to provide a satisfactory resolution to your issue, you have the right to escalate the matter to senior management. d7999's decision will be considered final and binding.

These Terms will be interpreted and governed in accordance with the laws of Bangladesh. If any provision of these Terms is found to be legally unenforceable, the remaining provisions will remain fully in effect.

For any questions or clarifications regarding these Terms, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

Our support team is always available to assist in Bengali. Do not hesitate to reach out for any issue or question.